Frequently asked questions

Getting started takes under a minute. Create a free account and all four tools — Project Management, Daily Planner, Notepad, and Knowledge Base — are immediately available. No credit card, no setup wizard, no software to install.

• Sign up with an email address
• All tools are unlocked from the moment you register
• Works on desktop, tablet, and mobile browsers

Yes. Plain Desk is free to use. All four core tools — the project workspace, daily planner, notepad, and knowledge base — are included at no cost. We believe great productivity software shouldn't have a paywall.

The project workspace uses a simple client → project → task → subtask hierarchy. Add your clients, create projects under them, and break work down into tasks and subtasks. Each task can have an assignee, due date, and priority level.

• Organise work by client and project
• Create tasks with due dates and priorities
• Break tasks into subtasks for complex deliverables
• Get a clean overview of everything in progress

The Daily Planner is a lightweight day-by-day view that helps you decide what to focus on each day. It's not a full calendar — it's a focused planning tool that keeps you anchored to what actually needs to get done today.

• Plan your day without the noise of a full calendar
• Tied to your projects and tasks
• Great for freelancers who work across multiple clients

Yes. Any note in your Notepad can be shared via a unique link. You can optionally add password protection so only the intended recipient can view it. Shared notes are read-only for the recipient.

• Generate a shareable link for any note
• Optional password protection on shared notes
• Recipients see a clean read-only view

The Knowledge Base is your team's internal wiki — a place to document processes, store reference material, and capture institutional knowledge. Think SOPs, onboarding guides, how-tos, and anything your team needs to look up regularly.

• Write and organise structured pages
• Full-text search across all your pages
• Ideal for SOPs, guides, and team references

Yes. Plain Desk supports shared workspaces for teams. You can invite teammates and collaborate across projects, notes, and the knowledge base together. Reach out to us to set up a team account.

• Invite teammates via email
• Shared access to projects, notes, and knowledge base
• Admin controls for team management

Yes. Plain Desk encrypts all data in transit and at rest. Your notes, projects, and knowledge base pages are private to your account by default and only accessible to people you explicitly share them with.

• TLS encryption on all connections
• Data private to your account by default
• Shared content requires an explicit link or invite

Plain Desk is available globally. Our infrastructure is hosted on cloud providers with data centres in multiple regions. All four tools work identically regardless of where you access them from.

We aim to respond to every support request within one business day. Reach us by email at info@getplaindesk.com or use the contact form on our website.

• Email: info@getplaindesk.com
• Response within 1 business day
• Bug reports and feature requests always welcome