No purchase required
Core access is currently offered without payment. Because no transaction takes place, there is no purchase amount to refund and no billing cycle to cancel.
- Free account access
- No recurring invoice
- No stored payment method
Plain Desk
Refund policy
A transparent explanation of refunds while Plain Desk is free, plus what you can expect if optional paid services are introduced later.
Current status
Plain Desk is free to use—there is nothing to cancel or refund.
We do not currently charge a subscription fee or ask for payment details to create or use an account. You can stop using the service or request account deletion whenever you choose.
- ✓No subscription charge
- ✓No card required
- ✓No automatic renewal
While Plain Desk is free
Simple answers for the service as it operates today.
Stop or delete
You may simply stop using Plain Desk. If you want your account and eligible personal information removed, contact us from your registered email so we can verify the request.
- Stop at any time
- Verified deletion request
- Confirmation of next steps
Unexpected charge
Plain Desk should not appear as a charge for the current free service. If you see something you believe is connected to us, contact both your financial provider and our support team promptly, without sending full card or banking details.
- Share only safe reference details
- Contact your provider promptly
- We will investigate our records
If paid options are introduced
These commitments describe the process we intend to follow; purchase-specific terms shown at checkout will control.
Clear choice before purchase
Any future paid option will show its price, billing frequency, included service, renewal behaviour, and cancellation terms before you confirm. Free accounts will not be silently converted into paid ones.
- Price shown in advance
- Express confirmation
- No silent conversion
Published refund terms
Eligibility, request windows, exclusions, and expected processing times will be disclosed at or before purchase. Applicable consumer rights will remain unaffected.
- Terms before payment
- Plain-language eligibility
- Statutory rights preserved
Human support
If a future transaction is incorrect, duplicated, or not recognised, our team will review the available records, explain the outcome, and coordinate with the relevant provider where necessary.
- Acknowledged request
- Record-based review
- Clear outcome
Need help with your account?
Tell us what happened from the email associated with your Plain Desk account. The product is currently free, but we will still investigate any concern that appears connected to us.